Here’s a surprise - Sage held an analyst day where they were described as providing “enthusiastic response to that question” when asked if they’re changing to be more customer focussed.

Brian Sommer of ZDNet is out with his summary of the event - essentially (my paraphrase) - “Yup, Sage says they are now more customer focussed”.

No, I’m not joking. Read it for yourself.

Really.

At an event promoted by Sage they came out and agreed with the topic of the event? 

Where’s the analysis?

I’m not saying that Sage is — or isn’t — customer focussed. But rather - isn’t the job of analysts to provide some value to what they’re being told rather than re-hashing the PR event?